Corrections and Appeals

What you may request

You may request review for an incorrect or outdated price, incorrect equivalence, new evidence, user-generated content, privacy, intellectual property, potentially unlawful content, a right of reply or a moderation decision.

Process

Request → identification of content → evidence → review → decision → reasons → appeal where appropriate. A commercial complaint does not automatically remove valid data; new evidence may change its status. Risky content may be hidden preventively and a record of decisions is kept where appropriate.

No invented timeframes

We do not promise an SLA or an internal appeals tribunal. Review is conducted using available information and applicable obligations.